Carrier has always been at the forefront of HVACR innovation, and our latest advancements are no exception. Designed with the technician in mind, these new features and tools make installation and servicing easier and more efficient than ever before. Here’s a look at how we are supporting HVACR contractors with our latest innovations.
Carrier’s 2025 product updates, especially in gas furnaces, were shaped by direct market feedback to improve both installation and serviceability. Key changes include:
- Sight glass on 90% furnaces: Introduced in Q1 2024, this feature allows technicians to visually inspect system status without disassembly.
- Three-digit 7-segment display: Now visible without removing the furnace door, this display simplifies diagnostics and reduces service time.
- Motor upgrades: Across all tiers, Carrier has improved motor efficiency and airflow, while reducing the number of blower motor parts by 70%.
Carrier is empowering technicians with digital tools that streamline setup and troubleshooting:
- Carrier service tech app with NFC: Technicians can now tap their mobile device to the NFC antenna on the control board to adjust settings or retrieve diagnostics—even when the furnace is powered off.
- InteliSense
technology: Available in the Performance Series, this patent-pending innovation enables remote diagnostics and real-time updates, helping dealers proactively manage system health. - Connected portal: This platform allows dealers to monitor HVACR systems remotely, using real-time data to detect issues early and schedule maintenance efficiently.
Carrier’s Infinity® System, featuring Greenspeed® Intelligence, offers seamless communication between indoor and outdoor units. This integration:
- Enables adaptive performance tuning for optimal comfort and energy efficiency.
- Provides on-screen service prompts that include dealer contact info—helping technicians maintain long-term customer relationships.
Carrier’s investment in technician readiness includes:
- State-of-the-art training centers: Facilities like the one in Indianapolis offer hands-on learning for thousands of HVACR professionals, ensuring they’re equipped to handle the latest technologies.
- Dealer-focused events: The 2025 Dealer Meeting emphasized serviceability and installation as core design principles, reinforcing Carrier’s commitment to technician-friendly innovation.
Carrier’s latest innovations demonstrate our unwavering commitment to supporting HVACR contractors. By making installation and servicing more straightforward and efficient, Carrier is helping contractors deliver exceptional service to their customers. Stay ahead of the curve with Carrier’s cutting-edge solutions and continue to provide top-notch HVACR services.
For more information on Carrier’s latest products and innovations, visit our website.
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